Feel comfortable with your new caravan

Purchasing a caravan can be a daunting experience as there is so much choice in the market these days, plus it’s a huge financial investment.  You can often be left feeling a little uneasy and apprehensive with your new purchase.

Before you start visiting dealerships we suggest to work out what your needs are, where you want to travel and what features you would like included.  Also it’s a good idea to spend some time researching online the different models and options that are available.

There are a few things your dealer can offer to help you ease your concerns, so you can drive away with complete confidence.

Consultation

It’s essential to have a thorough consultation with your dealer so they can recommend the right van for you.  Together you should discuss how you will use the van, how many people it needs to sleep, where you will be travelling, what is your vehicle’s towing capacity and so on.  Only when they have a clear understanding of your requirements should they recommend a product for you.

RVMAP Accredited Dealer

Buying from an RVMAP accredited dealer can help you feel secure and confident that you have purchased a quality product.  Accredited dealers/manufacturers adhere to the Australian RV manufacturing standards that are set by the Caravan Industry Association of Australia.  For more information about this accreditation visit our Accredited Caravan Dealer Page.

Warranty

If you are buying a new or demo RV, ensure that a warranty period is included and you understand the conditions of this warranty.  Teething problems can occur with new caravans, so it’s important you are protected against any manufacturing faults or parts failure.  Our new and demo caravans come with a 2 year warranty and used vans over $10,000 have a 3 months warranty included.

Thorough Handover

Some of your apprehension with your new purchase may come from feeling unsure how to operate the caravan and it’s features.  You should be offered a thorough handover to show you the ins and outs of your new RV.  Our handovers take around one and a half hours, where we show the customer how to operate all features and appliances.  Once the van is safely hooked up to the customer’s car, we take them for a drive to make sure it is towing correctly and the brake controller is set to the correct setting.  Your dealer should be happy to spend as much time with you as needed to ensure you drive away 100% capable and informed.

Safe Towing Course

Towing a van can be challenging at first and it’s essential to learn a few basic skills to help you tow safely and with confidence.  If this is your first time buying an RV, we recommend completing a towing course before you head away on holiday.  We take road safety seriously, so with every new caravan sold we will include a FREE safe towing course for 2 people.

Buying from a dealer who is willing to invest time in helping you make the right purchase will pay off in the end, as you will drive away feeling confident and secure.

If you would like any further information on this topic feel free to give us a call on 08 8261 8442 and we'll be more than happy to help you.