When you pick up your caravan from Avan Adelaide we ensure you leave our dealership feeling confident with your purchase. Whether it's a new or used caravan, all customers receive a comprehensive caravan handover where we run through the features of your new purchase and show you how everything operates.
Everyone has different experiences and knowledge when it comes to RV's and we understand that some people require more time that others. It's important to us that you drive away feeling confident with your new purchase so we book a 3 hour block with our product trainer to give you plenty of time.
Once you're comfortable with how everything operates, our product trainer will show you how to hitch the van to your vehicle and take it for a test tow to make sure the van is level, lights and brake controller are all working correctly. This is your time to talk about anything you need to know. We also post up articles on our site regularly with tips and advice you may find helpful, such as topics like caravan security.
Get to know your caravan
After you pick up your new caravan or motorhome we suggest taking a maiden caravan trip somewhere close by so you can become familiar and comfortable with how your van works. This also gives you the opportunity to make sure everything is in good working order.
Get to know your caravan with your first shake down trip on us! We are offering 1 free night's accomodation in a powered site at a local caravan park. We believe it's important to stay somewhere local for your first trip to get to your know your van without the added stress of driving to an unfamiliar area.
Keep in contact
There can be a lot to take in during the handover and we understand there might be things you forget. Don't worry we are only a phone call away and always happy to help.
We take road safety seriously and strongly recommend completing a safe towing course if you are new to towing or simply feel you need a refresher.